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Privacy policy

Protection of personal data

Gaia Naturelle d.o.o. keeps the following Gaia naturelle registered members information for an indefinite period of time: First and Last Name, Email, Contact Phone, Primary and Shipping Address, Country of Residence, Time and Date of Registration.

Gaia Naturelle d.o.o. use such personal information for the purpose of fulfilling the order (sending information materials, offers, invoices) and other necessary communication with the user.
In no case will the user's data be handed over to unauthorized persons.
The customer is also responsible for the protection of personal data by ensuring the security of his e-mail address, user name and password, as well as adequate software (antivirus) protection of his computer.

In order to be able to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order details to Klarna during the checkout process so that Klarna can check whether you are eligible for Klarna's payment methods and Klarna can tailor the payment methods to you. Your submitted personal data will be processed in accordance with the Klarna Privacy Policy.


Gaia Naturelle d.o.o. will only contact the customer through the means of distance communication if the customer expressly doesn’t object. Advertising emails and / or text messages will contain the following components:

  1. will be clearly and unambiguously labeled as advertising messages,
    the sender will be clearly visible,
  2. different campaigns, promotions and other marketing techniques will be labeled as such,
  3. the conditions of participation will also be clearly defined,
  4. a clear way to unsubscribe from receiving promotional messages,

We will explicitly respect the desire of the user not to receive advertisements.